Program Contacts
Johanna Covault, LCSW
Mecklenburg County Public Health
CIT Coordinator/Licensed Mental Health Clinician
704-619-4496
John Osborn, LCSW
Mecklenburg County Public Health
CIT Coordinator and Veteran Specialist
704-564-3519
Chasity Lambert, LCSW
Health Program Manager
CIT and Hope Programs
980-310-4185
Training Topics
Carefully selected volunteer patrol officers receive Crisis Intervention Team training in a 40-hour certification course where they learn:
Recognizing signs of mental illness for persons in crisis
Basic diagnosis and medication knowledge
Verbal de-escalation skills
Community resource information
How CIT works and how it fits into each department’s operations
CIT Step by Step
Family member or other person calls 911 for mental health crisis.
Patrol Officer dispatched; if a mental health crisis is identified a CIT officer is called to the scene.
CIT Officer assesses situation utilizing verbal de-escalation and other learned skills then determines best course of action; if more extensive mental health assessment is needed Mobile Crisis can be called to the scene.
Mental health consumer receives appropriate services - coordination with Criminal Justice System maintains accountability.